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Payment information

If you have opted for the flexible installment purchase with Klarna, you can pay your bill at your own pace. All orders for which you choose the flexible installment purchase are collected on a clear monthly invoice. This is always sent in the middle of the month. If you are using the installment payment method for the first time, we will send you the first monthly invoice in the following month. 

You can easily enter the voucher code in the shopping cart 

The invoice is in your order confirmation. You can also find it in your online shop account. 

Transfer money online safely, quickly and easily: no problem with giropay. All you need is the PIN and TAN from your online banking account. The rest is done in no time with giropay - and as securely as if you were standing in the bank. 

Payment: With us you can pay conveniently and securely with your credit card. We accept MasterCard, Visa, American Express, Discover and Diners credit cards. Your credit card will not be charged until your order is shipped. Security when paying by credit card: European guidelines have changed to make online card payments even safer for you. For every order placed after September 14, 2019, you will be asked to verify yourself through 3D Secure. This will be marked depending on which card type you are using (e.g. Visa Secure, Mastercard Identity Check or American Express SafeKey). 

If you choose to pay via PayPal, you will be redirected to PayPal at the end of the ordering process. If you are already a PayPal customer, you can log in there with your user data and make the payment. Are you new to PayPal? Then you can log in as a guest or open a PayPal account and then confirm the payment. The incoming payment is usually booked within a few minutes and your order is processed immediately. 

In the case of purchase on account, the outstanding amount is due within 14 days of the shipping confirmation. This process is handled by KLARNA.

Would you like to pay for your order in advance? Your desired items will be sent as soon as we have received your payment. 

Shipping information

Shipping costs for Germany
Pick-up on site 0,00 EUR
DHL 6,99 EUR
DHL Express 19,90 EUR 

UPS standard 9,90 EUR
UPS Saver 18,90 EUR 

Order / production information

No, we don't have that. You can order an individually embroidered cap or beanie from us.

Only damaged, unembroidered and improperly embroidered goods can be returned. Embroidered goods are custom-made products and can therefore not be returned. 

We embroider your cap or hat as a flat embroidery, logo embroidery or as a 3D embroidery. The flat embroidery allows us to display finer details. The flat embroidery is embroidered directly onto the cap fabric and is hardly raised. It practically forms a level with the cap fabric. The flat embroidery is particularly suitable for fonts. The embroidered logo offers numerous options for adding an embroidered logo to your cap. Here, too, a special embroidery file is created from your motif. The process of embroidering the logo is quite complex and produces high-quality results for your club or football team. The supreme discipline among cap finishes is the 3D stick. Caps with a 3D stick look very classy and have a plastic effect. During the embroidery process, soft foam is placed underneath which the machine then embroidered. Thus the stick gains height and looks three-dimensional. 

Additional requests, such as B. Information on the size of the font logo or the choice of color of the embroidery thread can be entered directly in the 'NOTE & COMMENT FIELD' in the shopping cart before going to the checkout and completing the order process.

With the standard production type, the processing time or processing time is 12 working days plus shipping time. With the production type for express, the processing time or processing time is 5 working days plus shipping time.